Delivery Terms

1. What is delivered

List Master is software as a service (SaaS). No physical delivery of boxes, media, machines, or materials.

Service delivery means access to the account at list-master.ru/app (organization account and plan modules).

2. Delivery time

After registration, access opens immediately (trial period). After paying a plan invoice, paid access opens:

• card payment — usually right after bank confirmation;
• bank transfer — after payment is credited and matched to the invoice (typically same or next banking day, depends on payer's bank).

If access does not open within these times, email the contact address with the invoice number.

3. Place of service

The service is provided remotely over the internet. The "delivery address" for a digital service is the account owner's email and the account URL.

4. Quality and acceptance

The service is deemed delivered when the account is accessible by login and password (or other agreed method) and shows the plan. Availability complaints are accepted if reproducible on the server side, not due to user network or browser.

Module documentation is in the account and on the site. Cutting maps you build for your orders are the result of your use of the service, not a physical product we ship to third parties.

5. "Product" returns

Since no physical goods are transferred, "parcel returns" do not apply. Refunds for unused subscription periods follow payment terms (/legal/payment).