Payment Terms

1. Subject

These terms describe List Master subscription (SaaS) payment. They supplement the public offer. Payment for your customers' orders via tenant acquiring is governed by your bank agreement; we provide connection and automatic payment closure on the order.

2. Subscription payment methods

Operator: Sole proprietor Пасухин Максим Сергеевич. INN 391706471908. OGRNIP 317237500110302 dated 06.04.2017. region: Krasnodar Krai, Krasnodar. correspondence address: 350002, г. Краснодар, ул. Северная, д. 365. tax: simplified 6% (no VAT). Tel.: +7 (989) 236-38-96. Email: info@list-master.ru. Telegram: https://t.me/+79892363896. Max: https://max.ru/id391706471908_bot.

We accept VISA, MasterCard, and MIR cards.

• bank card (VISA, MasterCard, МИР) via partner internet acquiring (Tochka Bank) on the bank's payment page;
• transfer to the operator's bank account; payment purpose — invoice number (PI-… format). Details: payee: ИП Пасухин Максим Сергеевич, INN 391706471908, bank: ООО "Банк Точка", BIC 044525104, account 40802810709500025662, corr. account 30101810745374525104.

Other methods only if explicitly shown in the account. On test environments or without acquiring keys, a service payment mark may be available for scenario testing; on production without bank keys, card payment is not processed.

3. How to pay by card

To pay the subscription by card, choose this method when paying an invoice in the account (list-master.ru/app). Then go to the bank payment page and enter your card details:

1. card number;
2. expiry date;
3. three-digit CVC2/CVV2 code (on the back of the card).

If the card has 3-D Secure, you will be redirected to the issuing bank's page to authenticate.

Internet payments are processed through the bank's secure gateway under PCI DSS. Data is encrypted with SSL and is not available to third parties. We do not store card data on list-master.ru; the bank collects it on its own page.

4. Payment timing, plan changes, and auto-pay

The minimum paid subscription period is one month. An invoice for a plan change is issued before the plan changes. Account access stays on the previous plan until the invoice is paid. The new plan applies after payment confirmation (bank notification or full invoice amount credited to the operator's account).

A one-off card charge happens only when you pay an issued invoice. Recurring charges for later periods apply only if you separately enable auto-pay in the account (consent to recurring debits). You may cancel auto-pay in the account at any time; cancellation takes effect from the next period and does not undo a period already paid. Until auto-pay is enabled, there are no automatic charges.

Auto-pay is available for bank cards only, not SBP and not bank transfer.

5. When card and bank transfer count as paid

Card payment is complete when the bank confirms success. Bank transfer — when the amount is credited to the operator's account and matched to the invoice by purpose and amount. Transfer timing depends on the payer's bank.

6. Receipts and closing documents

Electronic receipt (if 54-FZ applies to the payment method) is sent by the payment partner to the email used at checkout or to the account. Subscription invoice and closing documents are available in account billing. Keep them for accounting.

7. Trial period

Registration opens trial access (14 days of full plan functionality by default unless registration shows otherwise). No card is required to start the trial. After the trial, continued use requires a paid plan.

8. Cancellation and refunds

Under Russian consumer protection law you may terminate a service contract at any time. The portion already delivered (used subscription days) remains payable.

If quality does not match the contract, we will fix defects at no charge or reduce the price proportionally.

You may report defects during any stated warranty period, or within two years if none is stated.

If you cancel the subscription and notify us before the paid period ends, the unused portion may be refunded proportionally to remaining days, minus services actually delivered and bank fees if already withheld and not refunded by the bank. Refunds do not cover the used period, turnkey setup outside SaaS, or cases where law allows refusal (e.g., offer violations).

Refund requests go to info@list-master.ru with the invoice number. Review within 10 business days after receiving complete information. Card refunds go back to the same card; crediting takes 1 to 30 business days depending on the bank.

The trial is not paid and is not "refunded."

9. Non-payment

After notice, access may be restricted until the open invoice is paid. Tenant data is not deleted immediately; retention per the offer and privacy policy.

10. Currency and tax

Prices on the site and in the account are in rubles unless stated otherwise. The operator uses Russia's simplified tax system (6% on income); amounts are not subject to VAT. For Kazakhstan and other countries, billing may be in rubles or local currency by agreement.